Effective: November 1, 2022
1. IMPORTANT, PLEASE READ CAREFULLY
Center of The Golden One® (“the Center”) is recognized in the U.S. as a tax-exempt religious organization/church having centers and meditation centers worldwide. We take data privacy very seriously. We at the Center recognize the importance of protecting and respecting your personal data and of being transparent about how we collect, use, store, transfer, and share personal information about you.
This Privacy Notice (“Notice”) describes the personal information we collect from you, how we use that information, and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you.
If you do not agree with this Notice, we ask that you not access or use our Services or interact with any other aspect of our business.
2. Who We Are
The Center, together with its subsidiaries, affiliates, agents, representatives, consultants, staff, volunteers, officers, and directors, is an international religious organization committed to the fundamental principle that, according to their personal desire, people have a right to an experience of God, to deepen their loving relationship with God, and break free in this lifetime if that is their ultimate desire.
This Notice applies to personal information collected by or on behalf of the Center.
3. What this Notice Covers
This Notice applies to all personal information that we obtain about our “customers” and the other individuals who use our websites or with whom we do business, and to the use of that personal information in any form. The term “personal information” in this Notice refers to information that identifies, or is capable of identifying, whether alone or in combination with other information, an individual or household. This Notice applies to all the programs, products, services, websites, and apps offered by or on behalf of the Center (“Services”).
Please understand that in order for you to participate in certain of our Services, we need to collect certain personal information about you. Our aim is not to be intrusive, and we will not ask you for unnecessary information or questions. Please read this Notice carefully, together with our “User Agreement” and any other documents referred to in any program you undertake offered by us.
4. How We Collect Your Personal Information
Your personal information may be collected by us in a number of ways, including when:
• you provide us with information in relation to your attendance at any of our spiritual offerings, religious programs, seminars, or other hosted events, materials, and Services;
• you provide information to us by filling in forms on any of our websites;
• you complete surveys that we use for research purposes; and
• you contact us to inquire about our Services.
5. Types of Personal Information We Collect
In order for you to use our Services, we collect and process certain personal information. Depending on your use of the Services, the types of personal information that we collect and process may include:
Registration or Application data. When you sign up for our Services, you are asked to provide us with information about yourself and to give us more detailed insights into who you are. For example: your name, date of birth, gender, email and postal addresses, telephone number, country of residence, login, and password details, in connection with the processes of setting up an account (getting a username and password) and registering for a course, program, or event. Such personal information will not be posted in areas of the websites viewable by the public or authorized users of the websites.
Payment Information. We collect certain payment and billing information when you register for certain paid Services in order to facilitate payment of those Services. We do not store payment details, nor do we share your payment information with third parties for any purpose other than the provision of the requested Service.
Special Requests. To fulfill special requests, such as health conditions that require specific accommodation or Services, we may collect any information necessary.
Communications. If you contact us for any purpose, we collect information from you. The scope of the information that we collect will be based on your particular inquiry.
Surveys. We may collect demographic data or other personal information in customer surveys; the results are anonymized or aggregated for analysis.
Security. At our discretion and as permitted by law, we may use closed-circuit television and other security measures at our properties that may capture or record images and sound of customers and guests in public areas where appropriate.
Analytics. We collect in the form of cookies and traffic analytics information about the ways people visit and interact with our websites.
6. Sensitive Personal Information
When you apply for one of our spiritual/religious intensives, seminars, retreats, programs, or special events, we often collect sensitive personal information, which may include information about your mental, emotional, and physical health, any disability, life experiences, past trauma, and current issues, as well as criminal background (if relevant) and why you would like to participate in the particular spiritual offering. It is important that we gather this information to ensure your experience in the offering is as beneficial as possible based on the individual issues and personal history that you are working with. We may also collect and process sensitive Personal Information from which we can determine or infer your racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, philosophical beliefs, membership in a trade union or professional association, physical or mental health or condition, medical treatment, genetic data, sexual life, sexual orientation, biometric data or judicial data (including information concerning the commission or alleged commission of a criminal offense. We process sensitive Personal Information only if and to the extent permitted or required by applicable law, and will obtain your explicit consent to do so.
7. How We Use Your Personal Information
We use your Personal Information to provide you with the extraordinary level of service you request and expect from the Center. Our primary goal in collecting your Personal Information is to provide you with a smooth, efficient, and customized experience. As part of that undertaking, we are committed to safeguarding, through the exercise of reasonable care, the privacy of the Personal Information that we gather and to never sell your data.
We may use your Personal Information as set forth below:
Service Administration. We use your Personal Information to create and administer your account, to keep your account secure, to contact you, to complete a purchase, to provide the Services you have requested, to customize your experience, to carry out Services we have agreed to provide to you, and to protect our Services (including to verify the identities of creators and to prevent fraud and abuse), to improve the content and methods of delivery of our website, and to provide, manage, and improve our Services.
Communication. We use your Personal Information to send communications about the Services, including confirming your purchases; sending invoices; responding to your comments, questions, and requests; providing customer support; and sending you technical notices, updates, security alerts, and administrative messages. We may send these transactional communications to you through email, phone calls, Skype, video and audio conferencing, notices posted on our websites, and other ways, including text messages.
Payment Information. We collect certain payment and billing information when you register for certain paid Services. For example, you might provide payment information, such as payment card details, which we collect via secure payment-processing Services. We do not store payment details, nor do we share your payment information with third parties for any purpose other than the provision of the requested Service.
Marketing. With your permission, we may use your Personal Information to provide or offer you promotions and featured specials, as well as other marketing messages in accordance with any communication preferences you may have expressed, to send you marketing messages, and to conduct surveys. We may send these communications via email, postal mail, online advertising, social media, telephone, text message (including SMS and MMS), and other means.
Meeting and Event Planning. We may use your Personal Information to provide you with a better or more personalized level of service, including responding to your requests for information and Services from a third party (such as travel, accommodation, or transportation arrangements).
8. Lawful Basis for Processing
Lawful basis for processing. To the extent required by applicable law, we collect and process your Personal Information only where we have a “lawful basis” for doing so under applicable laws. The lawful basis depends on the nature of our processing activities, but may include:
Consent. Under certain circumstances, your Personal Information may be processed on the basis that you have consented to such processing. If you have consented to our use of your Personal Information, you have the right to change your mind and withdraw your consent at any time, but this will not affect any processing that has already taken place.
Contractual Necessity. Personal Information may be processed on the basis that such processing is necessary in order to enter into or perform a contract with you or on your behalf.
Compliance with Legal Obligations. Your Personal Information may be processed on the basis that we have a legal obligation to perform such processing.
Legitimate Interests. This is a technical term in data protection law, which essentially means we have a good and fair reason to use your Personal Information and we do so in ways that do not interfere with your interests, freedoms, and fundamental rights. We sometimes process your Personal Information to pursue our legitimate interests in a way that might reasonably be expected as part of running our business.
9. Retaining Personal Information
The Center may retain your Personal Information for the period necessary to fulfill the purposes outlined in this Notice unless a longer retention period is required or permitted by applicable law.
10. International Transfers of Personal Information
The Center is located, and your Personal Information will be processed, in the United States. If you are visiting this Site from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States, where our data center and servers are located and operated. Although the data protection laws of the United States may differ from those in your own country, we will take appropriate steps to ensure that your Personal Information is handled as described in this Notice and that any transfer of your Personal Information is undertaken pursuant to appropriate protections.
11. Disclosure of Your Personal Information to Third Parties
The Center does not sell or rent your Personal Information. We may disclose your Personal Information, as follows:
Service Providers. The Center may from time to time use a variety of third-party service providers to help provide Services on our behalf. These providers have limited access to Personal Information to perform specific tasks on the Center’s behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Notice.
Affiliates. We also may share your Personal Information with our affiliates to assist us in providing Services to you and, where applicable, to notify you about products and Services that may be relevant to you.
Business Transfers. If the Center, its subsidiaries, affiliates, joint ventures, or any combination of such, is acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your Personal Information, to the other company.
12. Your User Profile
You can view, update, or remove any Personal Information that you have provided to us for inclusion in your user profile by amending your user profile online at: https://apps.shopcotgocom.wpenginepowered.com. If you subsequently elect to remove your user profile, we reserve the right to use any Personal Information previously provided by you for inclusion in your user profile for record-keeping and quality assurance purposes, unless we are required by law to delete or cease to process or use your Personal Information. Even if you choose not to create a user profile, you can still use our websites to search for Services.
13. Your Use of Other Users’ Information
Through using our websites, you may have access, through seminars and various forums, to information about other people who also use our sites. You are prohibited from disclosing Personal Information about another user to any third party without our consent and the informed consent of such other user.
Our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add any user to your mail list (email or physical mail) without their express written informed consent.
14. User-Generated Content
Certain portions of our Site, such as our blogs and forums, permit user-generated content. If you post content to our Site, all the information that you post will be available to other persons visiting the Site. Your posting becomes public, and we cannot prevent such information from being used in a manner that may violate this Notice, the law, or your personal privacy.
15. Device and Connection Information
We may collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We may also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We may use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services. You are able to prevent this information from being shared with us by blocking transmission at the local network level and/or through our cookie preference page.
16. Cookies and Tracking Notice
We use the following cookies:
• Strictly Necessary Cookies: These session cookies are essential for providing our services or navigating the Sites.
• Statistics/Analytics Cookies: These cookies gather information on your use of the Site so that we can improve your experience.
• Preference Cookies: These cookies hold information on your choices to personalize the Site according to your preferences.
• Third Party Cookies: These cookies are placed by third parties in order to serve advertising that they believe to be relevant to you based on the content you have viewed.
You can adjust your cookie preferences via our cookie preference page. In addition, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
Further information about cookies and other similar technology and how they work is available at allaboutcookies.org.
17. Web Beacons, Pixel Tags, and Other Technologies
We use web beacons, such as clear GIFs, web bugs, or pixel tags, which are tiny graphics with a unique identifier similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. Among other things, we may use clear GIFs in connection with our site to track the activities of site visitors, help us manage content, and compile statistics about site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers to help us track email response rates, measure the success of our marketing campaigns, identify when our emails are viewed, and track whether our emails are forwarded.
18. Site Analytics
We work with third-party service providers who use the technologies described in this section and other tracking means to conduct analytics to help us track and understand how visitors use our site. For example, we use a variety of third-party web analytics, including Google Analytics, to help us improve our site’s performance and user experiences. We analyze how users interact with our websites so we can better understand what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our customers.
19. Social Media
Our websites may also contain plug-ins and other features that integrate third-party social media platforms into our websites. You are able to click on such links. If you do so, the third parties who operate these platforms may be able to identify you; they may be able to determine how you use this website, and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.
We may provide mobile apps that can be downloaded to your smartphone or mobile device. These apps have a variety of functionalities that enhance the customer experience. In addition to providing Services, our apps may collect personal and other information that will be used in accordance with this Notice.
The Center recognizes the privacy interests of children, and we encourage parents and guardians to take an active role in their children’s activities and interests. We do not intentionally collect Personal Information of children under the age of 18.
22. How to Access and Control your Personal Information
You have certain choices available to you when it comes to your Personal Information. Below is a summary of those choices, how to exercise them, and any limitations.
In some cases, and subject to certain exceptions, you may request a copy of your Personal Information; object to our use of your Personal Information (including for marketing purposes); ask us to stop accessing, using, and storing your Personal Information where you believe we don’t have the appropriate rights to do so; request the deletion of your Personal Information; request the restriction of processing of your Personal Information or request your Personal Information in a structured, electronic format. You can exercise some of these choices by logging into https://apps.shopcotgocom.wpenginepowered.com and updating your account or you can contact us as provided in the Contact section below to request assistance.
If you are dissatisfied with the way we process your Personal Information, you may lodge a complaint with the data protection authority (“DPA”) also referred to as the Supervisory Authority, in your jurisdiction.
23. How We Protect Your Personal Information
We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.
24. Changes to this Notice
The Center may modify this Notice from time to time. If we make material changes to this Statement we will notify you and/or post a link to the revised Notice on the homepage of our websites.
25. Contact Us
Questions regarding this Notice or the information practices of our websites and Services should be directed to: